faq
uncommonsense is a brand that specializes in innovative photography and videography accessories. our top-selling product, the belt, offers a revolutionary and stylish solution for photographers and videographers to conveniently carry and organize their essential tools on the go.
a limited stock of belts are available to pre-order at a discounted price from June 5th to the end of July.
the pre-orders will be shipped out to you between July 20-25th by FEDEX.
depending on your location, it will take around 3 to 7 days for your order to be delivered, after the shipping date.
after July 25th the shop will start working
we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
to be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. you’ll also need the receipt or proof of purchase.
to start a return, you can contact us at bye@un-commonsense.co and we'll send you a return form. please note that returns typically have a flat shipping fee of 16 EUR and it's supported by the customer.
please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
we will notify you once we’ve received and inspected your return, and let you know if the refund was approved. if approved, you’ll be automatically refunded on your original payment method within 10 business days. please remember it can take some time for your bank or credit card company to process and post the refund too. if more than 15 business days have passed since we’ve approved your return, please contact us at bye@un-commonsense.co.